Driving Test Waiting Times still ‘Unacceptably High’

Driving Test Waiting Times

According to DVSA data accessed by the AA Driving School**, 91 (28%) driving test centres had average waits of 24 weeks or more on January 29th 2024. Four months previously there were 151 centres with 24 week waits. An unfortunate 69 centres had an average 24 week wait on both dates.

Between October 2nd 2023, when the DVSA started adding more test slots to try to tackle the backlog*, and January 29th 2024 waiting times worsened at 15% of all test centres; stayed the same at 25% and improved at 60%. The average waiting time across all permanent, remote and outstation driving test centres fell from 18.7 weeks to 14.5 weeks.

>>> New Freedom of Information data accessed by AA Driving School shows majority of driving test centres still have average waits in excess of pre-pandemic level
>>> Average waiting times worsened or stayed the same at 45% of test centres despite DVSA measures to increase test capacity
>>> Regional winners and losers highlight ‘postcode lottery’ learners face when booking their driving test

The AA is reporting that at the end of March, the DVSA will have added all the extra 150,000 driving test slots it created to its system.

Camilla Benitz, Managing Director AA Driving School, said: “Learners across the country face a postcode lottery on driving test waiting times and, while many areas have seen an improvement thanks to the extra slots created since October, there are still vast numbers who are stuck with stubbornly long or increased waiting times.

“There is still a long way to go to reduce average waiting times closer to pre-pandemic levels. Our concern is that we are not aware of any further plans by the DVSA to continue to bring the waiting times down to the pre-pandemic average of 6 weeks. Unfortunately, this means the best-case scenario after March 31st is that waiting times stay where they are, but the worst case and, in our view, likeliest, outcome is they start to creep up again.”

“It is unacceptable that we are now almost two years post-pandemic restrictions and learner drivers and instructors are still suffering the consequences.”

“For many people being able to drive is not a luxury – it is a necessity to get them to work, education and facilitate their social life. We need to see a renewed commitment from the DVSA to continuing to make additional driving test slots available but also to recruiting and retaining more examiners so additional learner test slots do not come at the expense of other vital DVSA services, such as driving instructor training exams, which we have seen falling availability of recently.”

During the influx of 150,000 extra driving test slots, some driving test centres have seen big changes in their waiting times.

Seven test centres saw their waiting time improve by a massive 23 weeks, going from a 24 week wait to just one week.

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