Dashcam Captures Speeding Mechanic
Halfords has apologised after a customer caught one of its mechanics speeding in his car while it was booked in for an MOT.
Shaun Ingram, from Saltash, Cornwall, took his Ford Focus ST in for a major service at Halfords Autocentre in Plymouth in March. On its return he discovered the dashboard camera had recorded footage of his car being driven at 57mph in a 30mph zone.
Mr Ingram made an official complaint and Halfords apologised and offered to refund the £255 for the MOT and service. He told the BBC the camera was in plain sight on the windscreen and was not left on to “catch anybody out” during the service.
The camera recorded almost seven hours of footage including the mechanic swearing and talking about test-driving the car.
“When I saw the footage I was left open-mouthed. The mechanic was abusing my car and my trust,” Mr Ingram said. “As a nationwide company I thought I had nothing to worry about. I feel very let down.”
A Halfords spokesman said: “On this occasion we have let our customer down but we want to reassure all our customers that this is an isolated incident.
“We are treating this as a priority. Rest assured that we take issues like this very seriously ensuring that all 300 Halfords Autocentres adhere to all road test procedures. “The mechanic no longer works at Halfords and we are taking this opportunity to rebrief our procedures to ensure that this does not occur again in the future.”